Echo - AI-Powered Staffing Platform

Echo is an AI-powered staffing platform that connects to the companies ATS & CRM. As the lead Product Designer, I'm responsible for translating complex AI capabilities into intuitive user experiences that serve recruitment, sales and candidates.

My role involves everything from user research and strategy to detailed interaction design and implementation support.

At Echo, we’re building a platform that transforms how companies connect with both talent and potential clients. Traditional processes—whether in recruiting or sales—are slow, manual, and disconnected. Valuable candidates and leads often slip through the cracks.

I'm helping shape a product that:

• Uses AI to match the right candidates to roles and surface high-potential leads
• Streamlines workflows across recruiting and sales pipelines
• Tracks key contacts and interactions in one central place
• Delivers actionable insights to drive better hiring and sales decisions

I designed Echo as a unified platform that leverages AI to enhance both staffing and sales workflows—without losing the human touch. The product combines automation with strategic insights to drive smarter decisions across teams.

My approach to Echo centered on close collaboration with recruiters, sales reps, and hiring managers to deeply understand their workflows and uncover key pain points. This human-centered process included:

• User Research: Interviewed recruiters, hiring managers, and sales teams to identify friction and needs
• Journey Mapping: Visualized end-to-end processes across hiring and lead generation pipelines
• AI Wireframing: Built interactive mockups with AI to explore and validate AI-human collaboration flows
• Iterative Testing: Ran continuous testing loops to refine features and align them with user goals
• Strategic Planning: Helped define product direction and prioritized features based on user needs and business goals

Echo has reshaped how Taller operates across both staffing and sales, driving measurable improvements in efficiency and visibility:

• Significant reduction in time spent on manual resume and lead review
• Faster access to relevant candidates through AI-powered matching
• Increased adoption among recruiters and sales reps within the first 2 months of release

Echo has become a core part of Taller’s workflow, centralizing information, saving time, and helping us scale with confidence while preserving quality.